RMA Form - Flash Memory Store

MEMORY CARD FINDER

RMA Request Form

A Return Merchandise Authorization (RMA) number issued by FlashMemoryStore must accompany all returns, and be obtained no later than 30 days from the date the product was shipped to you. After 30 days, all returns can only be exchanged. We recommend that you read through our full RMA and Warranty Policy before requesting an RMA, as RMAs will only be issued for products meeting policy criteria.

To request an RMA, please fill out and submit the form below. A customer service representative will respond to your request within 1 business day. Thank you!

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Email Help

Please use the web form below to contact us via email. Be sure to click 'Submit.' Remember that our agents may not have more specific product information than what is listed on our site.

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If you have tried to email us in the past but you're not receiving a response from us, it's possible our email replies are being blocked by your email client settings or by your internet service provider. This sometimes happens to commercial email even when it's legitimate, like email from our customer support department or automatic order status notification emails. This is especially true if your ISP is Earthlink or Verizon. If you think this is happening to you, consult the help section of your email program and see how to relax or open up the settings that filter or block email that you receive. Or contact your internet service provider for advice on loosening your email filter settings. Once you've done that, email us again and we'll gladly answer your question again. If you still don't receive a reply, email us again and ask us to telephone you.

Product Availability: Availability is based on a strict first-come-first-serve basis. Because our inventory does not update in real-time, some times orders are placed when stock has run out. We will do our best to contact you in this case so you can choose a suitable replacement or cancel your order.
Shipping Info: We offer a wide range of shipping options to meet your order needs. Orders that are received by 7:00PM CST are normally shipped the next business day. This does not include weekends or holidays.
Lifetime Warranty: All of our flash memory products include a lifetime warranty provided by Flash Memory Store. We provide this extended warranty to you at no charge. Your memory cards are warranted for life to be free from defects.
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