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| Service Guidelines |
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Custom
USB™ offers various customization services that include: imprinting,
pre-loading, added security features, custom packaging and logo creation.
All drives are custom made to your specifications. Our sales representatives
will work with you to ensure that your logo imprint is produced using
the highest quality and industry standards. The quality in which
your logo is provided to us is the way it is going to appear when
printed. Please follow our guidelines (below) for submitting
your logo to ensure that it will be printed according to your specifications
and industry standards. We have graphic designers available for a
small fee if you require help improving the quality of your logo.
Once your drives have been printed,
no further modifications or additions can be made to the
logo, therefore, please make sure that you examine and proofread
all the documents you submit to us. No returns or refunds
are offered on customized merchandise.
All of our products carry a three (3) year limited warranty and will be
replaced if broken. Lead time for most Custom
USB™ products is a minimum of 7-10 business days. Rush services
are available (see details below). |
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Rush
Service is available for selected products. Many of our
items are available for shipment within 2 days (48 hours). Please
contact your Custom USB™ Sales Representative personally
by calling 800-447-0149 if
you need your Custom USB™ products fast. We will keep you
informed of the process every step of the way. |
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| Logo Guidelines |
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Please
follow these guidelines as closely as possible. If you have any
problems or are unsure you can meet the following guidelines, please
contact a Custom USB™ Sales Representative for assistance. |
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We
highly recommend providing logos that are compatible with Adobe Illustrator
10. |
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Files should
be saved as .EPS or .AI, vector format, using a high resolution quality
saved at a minimum 300 DPI. |
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Please
embed all fonts. Unfortunately, we cannot be responsible for substituted
or lost fonts. |
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Please
contact us if your logo contains gradients or fades. |
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Logos with
the same color in different opacities are printed as another color
and may be assessed extra fees (i.e., a logo with dark blue and light
blue is considered a two-color imprint) |
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If your
organization does not have a vector logo available, one can be created
for you. Please inquire with your sales representative about graphic
design services. |
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Our
friendly sales representatives are available if you have any questions
or concerns about our disclaimer or logo guidelines. Please e-mail Sales@CustomUSB.com or
call us toll-free at 800-447-0149. |
| The
Power Of Preloading... |
The Custom
USB Flash Drive is a great way for corporations and small businesses
to communicate with their clients. Preload your companies ad or
flash presentation and have it autorun when the client first uses
their Custom USB Flash Drive with your company's logo. And unlike
the promotional tools your company has used in the past, the Custom
USB Flash Drive won't end up in the trash. Don't forget to have
us preload your Flash Drives when you order with us!
Click Here to view
more details about Pre-Loading
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ship with DHL and Fedex, so your order will arrive fast and
on-time. |
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 Express
2nd
Day
3-Day
 Ground |
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Custom
USB™ Flash Drives are Made in the USA |
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All
Custom USB™ products are tested to comply with FCC
standards,
for home and office use. |
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Product
Availability: Availability is based on a strict first-come-first-serve basis. Because our inventory does not update in real-time, some times orders are placed when stock has run out. We will do our best to contact you in this case so you can choose a suitable replacement or cancel your order. |
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| Shipping
Info: We offer a wide range of shipping
options to meet your order needs. Orders that are received by
7:00PM CST are normally shipped the next business day. This does not include
weekends or holidays. |
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Lifetime
Warranty: All of our flash memory products include a lifetime warranty provided by Flash Memory Store. We provide this extended
warranty to you at no charge. Your memory cards are warranted for life to be free
from defects. |
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30
Day 100% Satisfaction Guarantee: Every
customer's satisfaction is guaranteed for any Flash Memory
Store order. Order the wrong item? Change your mind?
If you are not satisfied with your order please click here. |
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Please DO NOT send returns to this address. Get Return Merchandise Authorization (RMA) Here
FlashMemoryStore.com, 2516 Waukegan Road #335, Glenview, IL 60025
Phone: 888-295-6064 (Voice Mail) Fax: 847-919-4614 |
© 2009, FlashMemoryStore.com. All rights reserved.
All brand names and logos are trademarks of their respective owners. |
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